When will will my order ship?
It can take our team 2-3 business days to process orders for shipment. During the holiday season, this processing time may be extended. We ship orders Monday-Friday. Any orders placed on Friday will be shipped the following week. Due to record volumes of e-commerce orders, FedEx has notified us that there may be further delays by the carrier.
What forms of Payment do you accept?
We accept the following credit cards for online orders: Visa, Mastercard and American Express
What is the Return Policy?
We accept returns on food items for orders of $100 or more only. All other products can be returned if they have not been used or opened within 7 business days of receipt. We cannot accept returns on products that do not come sealed. Please note that you are responsible for return shipping costs except for instances of goods damaged during shipment. Please contact us at the following to obtain instructions prior to sending items:
McEvoy of Marin
C/O Returns Department
425 Kunzler Ranch Road Ste. B
Ukiah, CA 95482
We will notify you via email when we have processed your return and issued a refund. Please allow us 30 business days for receiving and processing your online order return. Refunds will be processed to the credit card on file and will appear on your statement within two billing periods depending on your billing cycle.
What’s up with those packing "peanuts" in my latest order?
To cushion our glass jars and bottles in transit, we use packing peanuts that are corn-based and biodegradable. This goes with our commitment to sustainability as they are 100% compostable, reusable, recyclable, and water soluble.
Can I visit the ranch?
What should I wear to the Ranch for a tour?
The Ranch has uneven surfaces so be sure to wear comfortable shoes. Weather in the Petaluma Gap can be fickle so bring a light sweater or wrap plus a hat for the sun, just in case. As you wind up the hill to our front gate, drive slowly and be on the lookout for our wildlife friends…deer, wild turkeys, foxes, and jackrabbits.
Do you host private events?
Yes. For inquiries about private and corporate events, email us at [email protected] or call 707.769.4138.
How do I find out about special promotions, news and events?
Stay on top of Ranch happenings by subscribing to our list. Follow us on social media too!
What is "extra virgin"?
The term extra virgin denotes a certain quality of olive oil; however, unless an oil has been certified by an independent certified taste panel, that standard of quality is not guaranteed. The processing of the olives and oil, its acidity level, taste, and flavor profile are some of the factors that determine whether an olive oil is extra virgin. For a more detailed description of the certification requirements, please read about Our Oils.
What olive varieties are in the oil? Why?
Our Traditional Blend extra virgin olive oil is a blend of Italian varietals including Frantoio, Leccino, Pendolino, Maurino, Moraiolo, Leccio del Corno and Coratina. Those olives help create the rich mouthfeel and our fruity, peppery, pungent flavor profile. Our Olio Nuovo is a slightly different blend of some of those same olives each year, depending on which fruit is ready for harvest as it begins. The olives used in our Limited Edition oil vary from year to year depending on our Mill Master’s evaluation. Our flavored oils are made from varying olives as well, depending on the desired flavor profile of the oil.
What are the best ways to use McEvoy Ranch extra virgin olive oil?
While we often use our oils as a wonderful last “finishing” note on a dish, you should feel free to use them for cooking whenever the flavor profile will complement your recipe. Contrary to popular belief, high quality extra virgin olive oil has a high smoke point and can be used with a wide range of cooking temperatures. Any of our oils blend beautifully with our specialty vinegars for a light, delicious salad dressing or as a marinade. Check out our Fresh Press Blog for more suggestions.
How should I store the oil? How long will it last?
Olive oil should be kept covered and stored in a cool, dark place. We recommend using our oil within one year of the harvest date.
Will McEvoy Ranch donate to my organization?
Since our establishment, we have been strongly committed to supporting the local community. For information about our donation policy and eligibility criteria, visit our Donation Requests page.