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CONTACT

Contact / Customer Service


Questions?
For questions about your order or any general inquiries, contact us directly by phone or email:

    866.617.6779 toll-free
    [email protected]


Holiday Shipping Cutoff Dates

Please note: The last days to place orders for delivery for the holidays:

    Dec 11 - Smart Post
    Dec 15 - FedEx Ground (before 12pm Pacific)
    Dec 19 - FedEx 2 Day (before 12pm Pacific)
    Dec 20 - FedEx Overnight (before 12pm Pacific)


Accepted Forms of Payment

We accept the following credit cards for online orders: Visa, Mastercard and American Express


Return Policy

We accept returns on food items for orders of $100 or more only. All other products can be returned if they have not been used or opened within 7 business days of receipt. We cannot accept returns on products that do not come sealed. Please note that you are responsible for return shipping costs except for instances of goods damaged during shipment. Please contact us at the following to obtain instructions prior to sending items:

    866.617.6779 toll-free
    [email protected]

    McEvoy of Marin
    C/O Returns Department
    425 Kunzler Ranch Road Ste. B
    Ukiah, CA 95482


Payment Credit

We will notify you via email when we have processed your return and issued a refund. Please allow us 30 business days for receiving and processing your online order return. Refunds will be processed to the credit card on file and will appear on your statement within two billing periods depending on your billing cycle.

 

Visit the Ranch
We are open Wednesday through Sunday, by reservation only. If you would like to visit our Ranch, you can learn more and book a reservation here.

    5935 Red Hill Rd
    Petaluma, CA 94952

View Google Map.

For tasting reservation inquiries, questions or changes, please contact us at 707 769-4138. We check voicemail regularly but if you leave a message past our open hours, we will get back to you the following day.

 

General outreach:

McEvoy Ranch
PO Box 341
Petaluma, CA 94952

 

Wholesale
For inquiries about our ODE Natural Beauty line send us an email:

[email protected]

 

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